Thousands Of Canadian Facebook Advertisers Were Wrongfully Suspended or Locked Out of their Accounts. Were You One Of Them?

If your business is based in Canada and your Facebook advertising account access was suspended, either permanently or temporarily, at no fault of your own, you may be entitled to compensation for disruption & losses sustained as a result of the suspension.

If your case meets the requirements, we may be able to bring legal action on your behalf at no cost to you to obtain the compensation you may be due.

Your participation in any legal action initiated by us on your behalf*

Will Be Free to You

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*While we of course cannot guarantee a recovery, as explained below we have strong reason to believe that we have a reasonable likelihood of success.

If your case meets the requirements, we may be able to bring legal action on your behalf at no cost to you to obtain the compensation you may be due.

We have already brought suit against Facebook™ in Federal court.

We brought suit against Facebook for breach of contract, failure to deal with advertisers in good faith, and false and misleading statements about the way Facebook handles ad rejections. Lag Shot et al. v. Facebook, Inc., Civil Action No. 4:21-cv-01495 (Northern District of California, filed March 2, 2021). The suit has been successful in that it laid bare the fact that Facebook had no meaningful defense on the merits and in that Facebook failed to persuade the Court to send the entire case to confidential arbitration, which would have shielded it from public view.*

Tellingly, several days before the hearing Facebook overhauled its terms and conditions – without notice – to remove the statements we asserted to be plainly false and misleading. While that may not be an outright admission of liability, it is at a minimum evidence that Facebook owed advertisers a duty of good faith and fair dealing as we alleged in the complaint. We encourage you to review the revisions Facebook made to its terms and conditions on the eve of the hearing, which can be found he re.

Please also read the original complaint, our motion for a preliminary injunction, Facebook’s response, and our reply brief here. The other documents filed in this case are publicly available and we’d be happy to share them with you on request.

* Please bear in mind that these are arguments – which we strongly believe to be correct – not facts or findings by the Court. The case has been administratively closed while we first present our “liability” arguments to an arbitrator, after which we may return to the Court to seek injunctive relief.

SUMMARY

Under California Law, Facebook has a duty to deliver its advertising services in good faith and to deal with its advertisers fairly.

Facebook has violated that duty and the underlying contract established by Facebook’s Terms of Service. Facebook could have, but deliberately chose not to, devote appropriate resources to ensure that the required explanations for ad rejections and notice of advertising suspensions or revocations were supplied to business advertisers. Instead, Facebook chose to maximize its revenue, which burgeoned to $117.9 billion in 2021 while small and medium-sized businesses suffered.

Again, rather than hiring individuals to conduct human reviews, solve problems and offer transparency, they instead build more algorithms which create more unwarranted victims.

If you operate a Canadian business and your Facebook advertising account access was suspended, either permanently or temporarily, at no fault of your own, click the button below to tell us your story and we will be in touch

THE CONSEQUENCES

What You've Lost

Lost Work

Many businesses rely on digital advertising as a steady means of driving new business and remaining competitive in the marketplace.

Unwarranted suspensions result in lost business opportunities, revenues & market share.

Lost Time

How much time was dedicated to building & optimizing your advertising account? How much time was then wasted trying to revive that account after an undue suspension?

These hours could have been spent growing your business. Instead they were wasted trying to override Facebook’s™ faulty algorithms.

Lost Money

Lost business, lost time & lost market share all equate to lost money for your business.

If your account was suspended through no fault of your own, and Facebook™ did not comply with its own Advertising Policy, you may be entitled to compensation for your losses.

NEXT STEPS

How To Proceed

1

Submit your Information & Details

Enter your business information so that we may see if your business meets the qualifications to potentially receive compensation for the harm Facebook™ has caused your business.

2

Connect & Confirm Eligibility

One of our team members will contact you and confirm the information you provided and ask a few important questions about your Facebook™ advertising issues so that we may maximize any compensation you may be entitled to receive.

3

We File Legal Action on Your Behalf at no cost to you

We take care of the expenses and represent you in the legal proceedings. You’ll need to participate in the process, including by providing us with additional information and documentation.

Has Your Facebook™ Advertising Account Been Suspended Through No Fault of Your Own?

You may qualify for compensation

ABOUT GARDELLA GRACE

LAW FIRM

Our multiple-award-winning team has been recognized for its creativity, talent, and ability to resolve complex disputes quickly and efficiently.

Gardella Grace P.A. is known for its innovative legal strategies involving patents, trademark, copyright, unfair competition, and business litigation.

Our lawyers have regularly notched victories for clients in bet-the-company matters having stakes ranging from millions to billions of dollars.